Guarantees
The SMS Properties 10 Point Guarantee
Management Fee Guarantee
No hidden fees. No surprises every month with new ways to secretly nickel and dime you. We are committed to transparent, honest, and simple pricing, while giving you flexibility to adapt our industry leading service to your needs.
Response Time Guarantee
We will respond to calls, texts, emails, and portal conversations the same day, and usually within the hour. We return voicemails promptly. You never have to wonder if someone will get back to you.
Tenant Placement Guarantee
We will be diligent about finding a great tenant for your property, not just a warm body. We will screen tenants extensively to make sure they meet our standards. We check rental history, credit history, sexual offender registry, criminal & public records, bankruptcies and liens.
Rent Deposit Guarantee
We ACH (direct deposit funds to your bank) your rent into your bank account on the 8th of every month.
Eviction Guarantee
We believe in our tenant screening process and will reimburse you up to $600 in the event of a successful eviction for legal expenses.
Regular Inspections
We will inspect your property on a regular basis to ensure that it is being cared for. You will receive very detailed inspection reports that will ease your mind.
Quality Maintenance
We will use quality vendors that are insured and licensed when necessary. With our trusted relationships, you can be assured that the work will be done right at an affordable price.
Tenant Satisfaction
We will constantly strive to ensure that tenants have a pleasant experience when renting your home. We know that when tenants are happy, they are more likely to care for your home.
24/7 Online Report Access
Easy to understand, accurate, and on time so you will always know how your investment is performing.
Legal Compliance Guarantee
We operate in compliance with fair housing laws and the AZ Residential Landlord and Tenant Act.